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Community & Logistics Coordinator 

SOS Thailand foundation | Chiang Mai, Thailand | Fulltime

Key Responsibilities:

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1. Establish and maintain effective communication channels with beneficiary communities through both online platforms and field visits, including providing information and responding to inquiries via telephone, email, Line, and other platforms designated by the organization. 

2. Manage and regularly update the beneficiary database to ensure accuracy, completeness, and auditability, and prepare operational reports as assigned. 

3. Plan, coordinate, and oversee the collection, transportation, and distribution of food in accordance with approved plans, routes, and timelines, ensuring fairness, efficiency, and safety at all stages of the process. 

4. Verify and certify food quantity, quality, and safety standards, strictly adhere to hygiene and food handling protocols during storage and transportation, and promptly resolve operational issues that arise. 

5. Ensure the readiness of vehicles, equipment, and related operational systems; coordinate maintenance as necessary; and drive delivery trucks for food collection and distribution when required. 

6. Conduct training sessions and provide operational briefings to community leaders and volunteers to ensure compliance with the organization’s standards and procedures. 

7. Participate in meetings and coordinate with community networks, government agencies, donors, and relevant stakeholders to strengthen collaboration and enhance program implementation. 

8. Analyze operational and logistics data, including key performance indicators, to continuously improve efficiency and effectiveness. 

9. Support proper documentation and record-keeping, including activity photos, Memoranda of Understanding (MOUs), and other relevant documents, and perform additional duties as assigned with flexibility and professionalism.

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Qualifications:

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1. Bachelor’s degree in food science and technology, Logistics, Social Sciences, Sociology, Social Administration, Political Science, Community Development, Nonprofit Management, or other related fields. 

2. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Google tools. 

3. 1–3 years of relevant work experience in logistics coordination, volunteer management, customer service, or related fields. Experience working with an NGO or within the food sector will be an advantage. 

4. Valid driver’s license (required). 

5. Good physical health, with the ability to lift items and perform fieldwork as necessary. 

6. Excellent organizational and time management skills, along with strong communication, problem-solving, and interpersonal skills. 

7. Fluency in Thai (required). Proficiency in English for reporting and communication purposes will be an advantage. 

8. Knowledge of logistics tools and basic vehicle maintenance will be an advantage. 

9. Ability to work both in an office environment and in the field. 

10. Demonstrated interest and commitment to reducing food waste, promoting sustainability, and supporting community development. 

11. Fresh graduates with strong skills and a high level of motivation are welcome to apply. 

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Working Conditions:

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1. Based in Chiang Mai, with occasional travel to other provinces as required. 

2. May be required to work on weekends or outside normal business hours during special events, campaigns, or emergency operations. 

3. Ability to work effectively under pressure. 

4. Required to drive SOS Foundation vehicles when necessary. 

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Benefits:

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1. Provident Fund (after successful completion of the 90-day probation period). 

2. Health insurance (after successful completion of the 90-day probation period) 

3. Social Security coverage. 

4. Public holidays and annual leave entitlement. 

5. Birthday gift. 

6. Monthly telephone allowance (THB 500 per month).