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Community Coordinator
SOS Thailand foundation | Bangkok, Thailand | Fulltime
Job Descriptions
The Community Coordinator plays a vital role in coordinating with the community beneficiaries of SOS Foundation. Working closely with the SOS Bangkok operations team and collaborating with various stakeholders, the Community Coordinator ensures effective communication, data management, and smooth distribution of food to recipients. The coordinator also assists in maintaining information on recipients and actively engages with community leaders, community volunteers, and relevant organizations.
Responsibilities
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Establish and maintain effective communication channels with community beneficiaries through online platforms and on-site interactions.
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Track and manage data related to recipients, ensuring accurate and up-to-date information.
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Prepare reports as assigned, summarizing relevant data and observations.
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Plan and manage the distribution of food to recipients, ensuring efficient logistics and timely delivery.
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Respond to incoming calls and emails from recipients, addressing inquiries and providing necessary information.
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Utilize the line and relevant platforms to maintain and provide information on food recipients.
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Conduct training sessions on food receiving for community leaders and community volunteers, ensuring understanding of protocols and best practices.
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Participate in meetings with community networks, government organizations, and relevant coordinators to exchange knowledge and collaborate on community-related initiatives.
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Assist the operations team in collecting and managing necessary documents of the recipient, including activity photos, recipient MOUs, and ensuring proper documentation.
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Provide support in other tasks as requested by the team, demonstrating flexibility and adaptability.
Qualifications
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Thai nationality.
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Bachelor's degree in relevant fields, such as Social Sciences, Sociology, Social Administration, Political Science, Food Science etc.
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Proficiency in Thai language and ability to communicate effectively in English.
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Strong communication skills in listening, speaking, reading, and writing, with a creative approach.
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Proficient in Microsoft Office tools (Word, Excel, PowerPoint) and Google tools.
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Good interpersonal skills and the ability to independently solve problems.
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Strong commitment to various tasks and responsibilities.
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Ability to work independently in a diverse cultural environment.
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Excellent prioritization skills, the ability to work collaboratively, and think creatively.
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Experience or skills in working with communities and volunteers.
Benefits:
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Provident Fund (After Probation or 90 days)
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Health Insurance (After Probation or 90 days)
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Social Security
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Public Holidays and Annual leave
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Birthday Gift
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Phone allowance of 500THB per month
Salary: Negotiable
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Operations Supervisor – Phuket
SOS Thailand foundation | Phuket, Thailand | Fulltime
Job Descriptions
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Oversee the daily scheduling, planning, implementation, and monitoring of SOS’s programs.
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Plan and optimize food collection routes to maximize efficiency.
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Supervise the proper handling, sorting, and storage of all food in branch.
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Maintain accurate records of SOS’s programs.
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Troubleshoot operational issues and implement effective solutions.
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Supervise, train, and mentor Phuket staff.
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Conduct regular team meetings and provide clear communication regarding organization updates.
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Accountable for team performance and provide constructive feedback.
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Maintain positive relationships with all Phuket stakeholders (e.g., food and fund donors, beneficially, and local government).
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Address any Phuket stakeholder inquiries or concerns professionally.
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Represent the organization at meetings, conferences, and community events.
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Research and explore new partnership opportunities.
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Able to communicate effectively in a dynamic work environment.
Benefits:
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Provident Fund (After Probation or 90 days)
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Health Insurance (After Probation or 90 days)
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Social Security
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Public Holidays and Annual leave
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Birthday Gift
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Phone allowance of 500THB per month
Requirements
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Thai National with fluent written and spoken Thai and English.
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Bachelor’s degree in a relevant field or other (e.g., Food Science, Social Work, Environmental Science, Agricultural Studies, Logistic, or Public Administration).
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Confident presenter with excellent written skills
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Excellent interpersonal skills to communicate and build strong relations with partners
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Able to work proactively and independently, as well as part of a team
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Possess strong project management and organization skills
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Ability to prioritize across multiple activities, and flexible to cope with changes as they arise
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Professional and mature
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High skills in essential software (Microsoft Office, Google tools, Canva, etc.)
Qualifications:
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Base (or being able to base) in Phuket
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Experience in stakeholder expectation management.
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Be able to travel across the province
Salary: Negotiable
Food Rescue Ambassador – Chiang Mai
SOS Thailand foundation | Chiang Mai, Thailand | Fulltime
Job Descriptions
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Operate vehicle in a responsible manner, on a daily basis for pickup and deliveries of surplus food donation.
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Accept all foods donated to SOS in a professional manner, inspecting all items, thereby ensuring that they meet the standards specified by SOS.
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Handle all food appropriately, including refrigerating food in suitable containers as required.
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Distribute food to SOS designated communities, organizations, and agencies only. The Food Rescue Ambassador will also take the responsibility of informing the Logistic Supervisor of any irregularity in the pick-up and drop-off process.
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Troubleshoot problems in food collections and drop-offs with the Supervisor. The Food Rescue Ambassador will also inform the Logistic Supervisor of any logistical problems on their daily route.
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Notify the Logistic Supervisor of any problems with storage or spoilage that result from the donor’s negligence and disposal of this food without offending the donor. The Food Rescue Supervisor will handle contacting the donor and advising them of any necessary steps they must take to make their donation suitable.
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Inform the Logistic Supervisor of any on the road problems immediately (accidents, breakdowns, road-rage or complaints from other road-users), so that the necessary arrangements can be made.
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At the start of each shift, complete the pre-start vehicle inspection, follow the daily run as scheduled, and accurately record all pickups and deliveries made on the Food Warrior Application during the course of each shift.
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Maintain proper standards of cleanliness so that the vehicle is clean at all times.
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Be responsible for the vehicle such as checking oil, transmission fluid, power-steering, and water at least once a week or at every fill up.
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Alert the Logistic Supervisor to schedule a tune up, oil and lube change for the vehicle, and other similar maintenance, on a regular basis.
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Ensure that the vehicle is stocked with necessary supplies at all times (food containers, labels, digital scale, first aid, etc.). Ensure that the vehicle’s spare tire and tools are maintained and are always on the vehicle. The Food Rescue Ambassador must also inform the Logistic Supervisor of needed supplies.
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Identify new opportunities both donor and recipient.
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Mobile phones must be on at all times when the Food Rescue Ambassador is on duty and must maintain contact with the Logistic Supervisor as specified, also all calls from SOS Head Office personnel must be responded to as soon as possible.
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Abide by the SOS Employee Handbook, including the Food Safety, Code of Conduct, Disciplinary Policy and Procedures, Policy and the Smoking, Drug & Alcohol, and Drug Zero Tolerance Policy at all times. A copy of the Employee Handbook will be provided to all employees along with the contract.
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Follow all instructions given to you by the Logistic Supervisor, Food Recue Supervisor, and Operations Manager
Qualifications:
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Base (or being able to base) in Chiang Mai
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Thai Nationality only.
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Valid Driver’s License with good driving record and history.
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Excellent interpersonal and communication skills, some English preferred.
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Energetic, polite, positive and proactive.
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Well-developed time management and organizational skills.
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Strong customer service approach.
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Ability to work autonomously in a multi-cultural environment.
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Ability to work alongside volunteers.
Work Time:
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40 hours a week, must be able to work some evenings and weekends.
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Vacation 10 days and 14 public holidays.
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Sick leave with doctor’s proof after 3-day period, up to maximum 30 days.
Benefits:
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Provident Fund (After Probation or 90 days)
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Health Insurance (After Probation or 90 days)
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Social Security
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Public Holidays and Annual leave
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Birthday Gift
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Phone allowance of 500THB per month
Salary: Negotiable
Donor & Logistics Coordinator - Base in Bangkok
SOS Thailand foundation | Bangkok, Thailand | Fulltime
Job Descriptions
Logistics Coordination
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Plan and coordinate daily food rescue pickups and delivery schedules; ensure safe, timely completion of routes.
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Monitor and ensure food quantity, quality, and distribution efficiency; troubleshoot operational challenges.
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Oversee vehicle readiness, arrange maintenance and repairs when needed.
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Ensure all food handling, storage, and transportation follow strict food safety and hygiene standards.
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Analyze logistics data and performance metrics to improve efficiency and service delivery.
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Occasionally drive food rescue trucks, when necessary.
Volunteer & Donor Engagement
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Cultivate strong relationships with food donors, community partners, and volunteer networks to expand SOS’s reach and impact.
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Assist in identifying, onboarding, and managing local food rescue volunteers.
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Provide essential training and operational guidelines, particularly on food handling and safety protocols.
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Develop and refine volunteer procedures to improve efficiency, safety, and compliance.
Data Management & Reporting
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Collect and record relevant program data through the internal food rescue tracking system.
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Process and maintain program documentation (e.g., thank-you letters, volunteer rosters, cash requests).
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Assist in preparing reports, presentations, and materials for internal or external stakeholders.
Qualifications
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Bachelor’s degree in Food Science & Technology, Logistics, Community Development, Nonprofit Management, or related field.
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1–3 years of experience in logistics coordination, volunteer management, customer service, or a similar role (NGO or food-related sector preferred).
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A valid driver’s license (required).
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Physical strength for occasional lifting and field operations.
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Excellent organizational and time management skills.
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Strong interpersonal, problem-solving, and communication abilities.
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Proficient in Thai (required); English proficiency for reporting and communication is a plus.
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Familiarity with logistics tools and basic vehicle management is an advantage.
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Comfortable working in both office and field settings.
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Passionate about food waste reduction, sustainability, and community empowerment.
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Fresh graduates with relevant skills and passion are welcome to apply.
Working Conditions
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Based in Bangkok with frequent travel across the city for food rescue operations and community engagement.
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May require weekend or after-hours work for special events, campaigns, or emergency response.
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Require driving SOS vehicles.
Benefits:
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Social Security
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Health Insurance (After 90-day probation period)
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10 Days of Paid Vacation (After 90-day probation period)
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14 Public Holidays per Year
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Annual Bonus (Based on company performance)
Salary: Negotiable
Operations Manager - Base in Bangkok
SOS Thailand foundation | Bangkok, Thailand | Fulltime
Responsibilities:
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Oversee all aspect of SOS operations in Bangkok including food programs, food safety, logistic, data collection and community.
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Manage and develop operational strategies for targeted areas. Ensure that all food programs work effectively and following the standard specified by SOS.
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Ensure smooth running of daily processes to meet commitment level. Develop and maintain operational procedures and guideline for the team.
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Address operational issues and concerns in a timely manner.
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Manage partnership with external local and international stakeholders, donors, government agencies, and communities.
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Proactively seeking and identifying partner’s needs, developing tailored solutions.
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Identify areas for continuous improvement and growth.
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Provide strong leadership vision, insight, motivation, and goal to develop SOS operations best practices.
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Manage, train, coach, and evaluate team members and monitor staff’s performance.
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Prepare and consolidate information, data, report, documentation as assigned.
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Collaborate with cross-functional team in improving the operational tools and using innovation.
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Manage relationships and key partnerships across all seniority levels
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Actively participate in strategy planning, event, meeting, as part of the role.
Requirement:
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Experience in any of the following industries: logistic management, operation management, or related.
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Years of experience leading operation, environmental, and sustainability fields
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A strong interest and demonstrable experience in non-profit works
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Demonstrated ability to build networks and influence stakeholders at all levels across multiple business units
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Data driven with strong analytical skill
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General understanding of logistic and food safety
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Good command of written and spoken English
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Excellent communication and interpersonal skills, including ability to engage and inspire
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Ability to work multiple projects/tasks in parallel, often with conflicting demands, and timeline.
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Willingness to travel and work in other locations when required
Benefits:
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Provident Fund (After Probation or 90 days)
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Health Insurance (After Probation or 90 days)
-
Social Security
-
Public Holidays and Annual leave
-
Birthday Gift
-
Phone allowance of 500THB per month
Salary: Negotiable
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